Course curriculum

  • 1

    Introduction to Problem Solving and Innovaton

    • Welcome to Change Agents.

    • Grab a few supplies.

    • Goals for the training.

    • Where did this come from?

    • Fix what bugs you.
  • 2

    Practical Problem Solving: Say it.

    • Structuring a problem.

    • Creating a culture of innovation.

    • Structuring using the example.

    • The Meaty of the problem.

    • How did they solve this challenge?

    • The Cycle of Improvement.

    • Your Challenge!
  • 3

    See it!

    • See it Pre-Quiz

    • Work Scavenger Hunt

    • Monica and Marisol Transformers

    • Building the Process

    • Downtime and Mapping

    • Challenge for you!

    • Making Something Better

    • See it Post-Quiz
  • 4

    Solve it!

    • Paper airplane games.

    • How can a simple checklist transform your work

    • Building a checklist

    • Standard work and checklists.

    • Intro to the 6s game.

    • 6S technique

    • 6S wrap up.

    • Real life 6S
  • 5

    Next steps

    • Almost there.

    • If and then brainstorming

    • We see challenges not process