Course curriculum

  • 1

    Welcome, Introduction to Innovation and Process Improvement

    • Introduction to Innovation Academy

    • Course Goals

    • Your Goals

    • Do Our Goals Align?

    • Thi

    • Re-Framing

    • Empowering Public Servants, Philadelphia Ideas Festival Case Study

    • Things to Think About

  • 2

    Set-Up and Investment

    • How Can Innovation Academy Work in Large Organizations??

    • Where Did We Get All This? Where Should You Focus?

    • Quiz

  • 3

    Intro to Structured Problem-Solving: SAY IT

    • Structuring Problems

    • Intro to Problem-Solving Through the TPS

    • Why this?

    • Cycle of improvement

    • MEAT of Every Problem

    • The Toyota Example Revisited

    • How Did They Solve It?

    • Form Prep

    • Let's Fill-Out a Form

  • 4

    SEE IT Tools

    • Process Mapping

    • Timing

    • Process Map tricks

    • 8 Wastes or Downtime

    • Downtime On Your Map

    • Using It Together

    • How It Can Help You

    • Make a Map and Use Downtime to Analyze It

  • 5

    SOLVE IT Tools

    • Standard Work Intro

    • Airplanes and Standards

    • Write Some Directions

    • Reproducible Process

    • Make Some Standard Work Using 3 Simple Things

    • Culture of Standards

    • Make a Checklist of Standard Work For Your Innovation Form

    • Intro to 6S Game

    • Six S Card Game

    • Sorting

    • Set

    • Shine

    • Standardize

    • Sustain

    • Safety

    • Finish the game

    • 6S wrapup

    • Denver Zoo 6S Zipp

    • What can you 6S?

  • 6

    Now You Have the Tools

    • Being a Public Servant

    • Course Review

    • IF/THEN Pull It All Through

    • From the Top...to Goodbye

    • What Would You Fix