Course curriculum

  • 1

    Advanced Innovation

    • Welcome to Advanced Training

    • Goals for the training

    • Where did this come from?

    • Innovate SBC: Making a difference in people. Santa Barbara's training in action!
  • 2

    Practical Problem Solving: Say it.

    • Structuring a problem

    • Creating a Culture of Innovation

    • Structuring using the example.

    • The Meat of the Problem.

    • How did they solve this service challenge?

    • The Cycle of Improvement.

    • Your Challenge!
  • 3

    See It!

    • See it Pre-Quiz

    • A Work Scavenger Hunt

    • Marisol and Monica Transformers

    • Building out the process

    • Downtime and Mapping

    • Challenge for you!

    • Making Something Better

    • See it Post Quiz

    • Even further
  • 4

    Additional See It Tools

    • See it Pre-Quiz

    • Value

    • Value Matrix

    • Spaghetti Diagrams

    • More Spaghetti

    • Communication Circle

    • Cause and Effect

    • Fishbone/Cause and Effect

    • See it Post Quiz

    • Time to fill
  • 5

    What is your system at work?

    • Authors Brian Elms and Ken Miller discuss what is going on at work...

    • Understanding your system

    • There are multiple customers!

    • Don't try to make it perfect.
  • 6

    Solve It!

    • Solve it Pre-Quiz

    • How can simple checklist transform your work?

    • Paper Airplane games

    • Building Checklists

    • Standard work and checklists

    • Make a checklist or standard work for your innovation form

    • Solve it Post-Quiz

    • Intro to 6S Game

    • 6S Technique

    • 6S wrap up

    • What can you 6S?

    • Parks 6S

    • If and Then Brainstroming
  • 7

    Additional Ways to Solve it

    • Visual Management

    • Production Boards/Visual Management

    • Score Boards Live

    • Batching vs. Flow game

    • Flow breakdown

    • Correct and Accurate

    • Mistake Proof/Error Proof

    • Error Proof Activity

    • Nudge

    • Nudge/ Social

    • Nudge Activity
  • 8

    Next Steps

    • Three Rules

    • Plus/Delta

    • Impact Effort

    • We see challenges not process

    • What would you fix with all the tools?

    • Conclusion